wildly mine

A LITTLE HELP

We’re here
for your next step.

A clear answer, a quieter moment. Here’s where to begin when something needs a little attention.

CONTACT HIGH COUNTRY SOFTWARE LLC

Tell us what you need.

Email support@highcountrysoftware.com. Include your app version, device model, whether you use iPhone or Android, and a short description of the issue.

Please don’t send passwords, verification codes, payment-card details, or private story text you don’t want to share.

Email Wildly Mine support

This opens your email app. If it doesn’t open, copy the address above and use “Wildly Mine support” as your subject.

Listening and personal content

The included library recordings and narrator samples do not need a new AI request. Newly created personal narration needs a connection, your permission to use OpenAI, and available membership access. If a recording fails, use Try narration again in the player.

Your narrator choice applies to new personal recordings. Included original library stories use Clara’s narration. Read the full story from the player, and return through the mini player to keep your place.

Daily personal-generation allowances apply. An unsuccessful provider attempt may use an allowance. If the app reports that content was created but could not be saved, retry the save before creating another set.

Membership, restore, and cancellation

Open Wildly Mine Plus from You or Settings, then choose Restore purchases. Use the Apple or Google account that originally made the purchase. Restoring a purchase is different from restoring your saved account data.

Manage or cancel renewal through Apple subscription settings or Google Play subscriptions. The store’s purchase sheet shows the price, billing period, and any eligible introductory offer before you confirm. Refund requests are handled through the store that processed your purchase.

Deleting your account, app, or saved data does not cancel your subscription. Cancel renewal separately if you want billing to stop.

Account access and your data

Open Settings → Account and sync to sign in, request password recovery, choose account restoration or include this device’s saved data, and access cloud export or deletion. Account services require a connection; an email account must be verified before synchronization.

Open Settings → Export my data for a copy of the records on this device. The account screen’s Export cloud data is a separate export of synchronized records. Recordings and device reminder schedules are not part of cloud synchronization.

Request account deletion, including if you no longer have the app. See your privacy controls for the differences between removing local data, cloud data, and an account.

Reminders and audio storage

Reminders are optional. Check your reminder in Settings and notification permission in your phone’s settings. Kept recordings can be removed as storage fills. Data exports preserve saved text and records; they do not include audio files.

Sleep timers are checked while the app is active; your phone may delay them in the background. For a technical issue, tell us which device and operating system you use.

Updated October 7, 2026 · High Country Software LLC